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AT&T to add Chicago customer service jobs

Posted on August 6, 2013

AT&T has launched another initiative to hire people for Chicago customer service jobs.

AT&T plans to bring about 500 jobs to Chicago. This number adds to AT&T’s current Chicago workforce of more than 3,900 employees.

AT&T yesterday announced it invested nearly $625 million in its Illinois wired and wireless networks in the first half of 2013.

The plan would bring about 500 AT&T jobs to the company’s 225 West Randolph Street location in Chicago. That building is a Founding Participant of Retrofit Chicago’s Commercial Buildings Initiative launched by Mayor Emanuel in 2012 that promotes decreasing energy use and increasing efficiency.

AT&T employs more than 14,000 employees in Illinois. The roughly 500 jobs transitioning into Chicago are currently based in the Chicago suburbs. This announcement is part of AT&T’s Chicagoland Workplace Transformation initiative, which recognizes that now more than ever wireless and wired internet technologies allow more people the ability to work flexibly. Additional details about that initiative will be announced later.

“At AT&T, we love Chicago. From our flagship retail store on Michigan Avenue, to our investment in Chicago’s wireless and wired networks, to our philanthropy with Chicago charitable organizations, AT&T is investing for the future in Chicago,” said Paul La Schiazza, President, AT&T Illinois. “We’re excited to bring about 500 jobs into downtown Chicago. As a company on the cutting edge of wireless technology, we respect Mayor Emanuel’s vision for Chicago as a world leader in connectivity, and we’re proud to expand our presence in Chicago as we continue to deliver for our customers here.”